Terms & Conditions

This terms and conditions states on the SlipperBuddy.com (short-named as SlipperBuddy) offers you access to our Website and services.



Thank you for visiting SlipperBuddy. By using the SlipperBuddy website including its related sites, services and tools (the “Website”), you are deemed to have read and agree to the following terms and conditions, including those available by hyperlink, with LaDeCh Global Pte Ltd and its affiliates (together “SlipperBuddy” or the “Company”).

This terms and conditions takes effect on Jan 1, 2012 for current users and with immediate effect for new users.



Before signing up to be a member of the Website, we strongly recommend that you read and accept all terms and conditions stated, and that are linked to, this User Agreement and Privacy Policy. By choosing to sign-up as a SlipperBuddy member, you agree with this User Agreement and Privacy Policy, and that the User Agreement and Privacy Policy applies in every circumstance where you use our Website and related service, and/or when you use the tools available through our Website to interact within our Website and with the other members.



The confidentiality of your account and password are your sole responsibility, and you agree to accept responsibility for all the activities that occur under your account. For users under the age of 18, usage of the Website is only allowed with the authorization from a parent or a legal guardian.

The Company reserves the right to refuse service, suspend or terminate accounts, remove or edit posted content, or cancel transaction to its own discretions.

Using this Website

In the course of the usage of the Website, you may not:

Violations of the terms and conditions stated in this User Agreement may result in actions, including:


Abusing our Website

We are committed to the maintenance of our Website and services working properly and safely for all our users. Please report any problems, offensive or conflicting content, and policy violations to us immediately.

Ensuring the listed items do not infringe upon any trademark, copyright or intellectual property rights of third parties. If you believe your intellectual property rights to be violated, please notify us immediately.

Without limiting other remedies or problem-solving actions, we reserve the right to restrict, suspend, or terminate our accounts and service; prevent access to our Website and content; edit, delay or remove hosted content; and take action to prevent users from accessing our Website and services if we have reason to believe that they are creating problems or potential legal liabilities; infringing third parties’ intellectual property rights; or going against our policies. We reserve the right to suspend or terminate user accounts that we believe to be repeat offenders of our policies. We also reserve the right to terminate inactive accounts.


Purchase and Payment

You are advised to read in detail and to review the information regarding price, (domestic and overseas) shipping charges, service taxes etc, and terms and conditions of sales before you purchase any item from our Website.

Our Company take no responsibility and assume no liability for any losses or damages to any buyers arising from information entered by the buyer (e.g., shipping information) or wrong remittance by the buyer when processing payment for the purchase. We reserve the right to check if the buyer is authorized to utilize certain methods of payment. The transaction may be suspended until we reach a confirmation. If such a confirmation is unavailable, we may cancel the related transaction.



Upon receipt of payment from the buyer, our Company will instruct the seller to take the necessary action for the delivery of the goods. The seller is required to enter delivery information that includes name of the delivery company, tracking number of shipment, etc. through SlipperBuddy’s Sales Manager within 7 business working days from the date of delivery instruction. If the seller fails to do so, our Company reserves the right to cancel the transaction. We will not be responsible or liable for any losses or damages to the seller in the event of such cancellations.

Sellers are responsible to take all reasonable actions to enable buyers to receive the purchased item within the specified time period entered by seller on the item detail page. Should the seller fail to deliver the item within the stated time period, or if the item was not received by the buyer due to reasons not attributable to the buyer (such as delivery to wrong address by mistake of seller), the seller shall bear all liabilities relating thereto. Our Company may take actions against the seller if transactions are cancelled due to any reasons attributable to the seller (e.g. non-delivery of the purchased item).

We may provide overseas delivery services or other delivery-related services through third-party service providers.


Cancellation, Return and Refund

Buyers may cancel purchases any time before shipment. However, once shipped, purchases will be subject to the return process rather than cancellation process.

Buyers may request for the return of purchased item if it is within 7 business days from the date of receipt. Relevant laws and regulations will prevail with respect to return-related matters.

The costs of returning the item shall be borne by the party where the return request is attributable to, for example:

Regarding overseas purchases, return attributable to buyer may not be practical due to the high costs of return shipment. Our Company or seller involved take no responsibility and assume no liability in such situations.

Upon the completion of cancellation or return process, the Company will refund the remaining amount by cancellation of the credit card transaction authorization when payment is made through credit card; or by depositing the remaining amount back to the buyer’s Member account when payment is made by cash. Buyers can request to withdraw the amount from the buyer’s Member account. The amount shall be remitted to the buyer’s bank account within 7 business days.


Pricing and Seller Activities

Sellers are responsible for the management of the information on their items listed. They must ensure that details such as price, item details, inventory, terms and conditions of sales is updated, and inaccurate information must not be posted.

The price of item and shipping charge listed on the website shall include the entire amount to be charged to buyers, inclusive of sales and/or service tax, valued-added tax, tariffs etc. Sellers are not to charge buyers such amounts separately and additionally.

Sellers agree that the Company may engage in promotional activities for and/or behalf of sellers to increase transactions between buyers and sellers. Such activities may include the reduction, discount or refund of Basic Fees or other service fees, or in other ways. In no event will this affect the originally determined settlement amount payable to the sellers. The final price paid by the buyers will be where such promotional adjustments are applied to.

The Company may post the items at their adjusted price on third-party websites such as portal sites and/or other websites operated by the Company and its affiliates for promotional purposes with or without prior notice to the sellers.


Service Fees

Joining this Website is free, meaning that our Company does not charge any fees to buyers for the bidding on and purchase of listed items, and sellers are also not charged any fees for the listing of products. However, for completed transactions, we will charge sellers fees (e.g., basic fees or other service fees for marketing or promotional activities). These charges can be seen on our Fees Schedule, where sellers are able to review and have the option to accept the fees that you will be charged.



Within 2 weeks from the date of seller registration, sellers must submit identification information such as NRIC copy, or certificate of incorporation and bank account information together with a document evidencing that the bank account is owned by and in the name of the seller. Sellers shall not claim against the Company for damages, including outstanding settlement amounts, resulting from the delay of submission of the information required.

The “Settlement Amount” refers to the amount payable to the seller by the Company for any transactions done through our Website. It is calculated by subtracting all related service fees from the amount paid by the buyer for the item. This Settlement Amount shall be deposited into the seller’s account within 2 weeks upon completion of the delivery, together with Shipping Charge (after subtracting the Shipping Charge Fee), if any, paid by the buyer. At its own discretion, the Company may curtail the seller’s term based on the performance of the seller.

At any time, sellers can request to withdraw their membership as a seller. The remaining amount will be remitted to the seller’s bank account within 7 business days.



Any expenses or losses to the Company resulting from the sellers may be deducted from the Settlement Amount. At our discretion, we may subject to holds payments of Settlement Amount to protect against the risk of liability.



Users of the Website can post reviews, comments, photos and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead or misrepresent your own identity. The Company reserves the right (but not the obligation) to remove or edit such content.

For all content or material submitted by you and/or that you post on our Website, and unless indicated otherwise by us, you are deemed to have granted our Company a royalty-free, non-exclusive, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, change, adapt, publish, distribute, create derivative works from, translate into other languages, and to display all content throughout the world via any forms of media. You are deemed to have granted the Company the right to display and use the name submitted in connection to the content. You represent and warrant that you own or control all the rights to the content you post; that the content you posted is accurate; that usage of the content you supply is not in violation of this policy, and will not cause any injury to any person or entity; and that you indemnify the Company for all claims resulting in the content supplied by you. The Company has the right but not the obligation to monitor or screen any activity on our Website or the content posted. The Company assumes no liability and takes no responsibility for the content posted by you or any third party on our Website.


Prohibited and Restricted Items

Before listing your item on SlipperBuddy, please make sure that it is allowed on our Website, and if any specific rules and conditions exists on how the item should be listed. Sellers need to ensure that the sale of their item complies with all laws and regulations in the specific situation and country.

It is your responsibility to ensure that your listing adheres to the guidelines of our Website. Failure to do so may result in the removal of your listing, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges, the suspension of your accounts, or even legal actions from related governmental agencies.


Understanding the rules

The Website’s policies are usually based on country and state laws. In some cases, especially for dangerous and sensitive items, the input from our members and our own discretion may be exercised.
By listing your items on our Website, you are deemed to have read and understood the guidelines and procedures on our website.

Travel: In Singapore, any person carrying on the "business of a travel agent" is required to be licensed under the Travel Agent's Act and Regulations (Cap 334).


Reporting policy violations

Should you spot a listing that violates the policies stated on our Website, please report it to us by contacting our Security & Resolution Center or by emailing the description of item in question or URL to us. In the event that policy violation occurs, we will take the necessary steps to inform the seller and/or buyer that the listing has been removed from the Website. We are not liable for any damages or loss to buyers or sellers due to the removal from our Website due to the violation of our policies.


Other Businesses

Other than the Company, the other parties may operate stores, provide other services, sell other products or list advertisements on other websites, and this site may link to the sites of our affiliates or other companies. The Company is not responsible for the products of the other businesses, individuals and/or the content of their own websites. We do not assume any responsibility or liability for the actions, products and content of all these and other third parties. Users are recommended to read their own privacy statements and conditions of use.



In the event of a dispute between you with one or more users, you release us (including our officers, agents, directors, subsidiaries, joint ventures and employees) from any resulting claims, demands, and damages (actual and/or consequential) of every kind and nature, known and unknown, that arises out of such disputes.



Our Company is committed to the protection of our user’s privacy. We use our user’s information only as stated in our Privacy Policy. Your information are stored and processed on computers protected by physical as well as technological devices. You have the choice and freedom to access and change the information provided to us, as well as choose to not receive our communications by setting your preference. Please refer to our Privacy Policy for the complete information on how we handle the information you post on our Website. Should you object to the usage of your information stated in our Privacy Policy, please do not use our services.



You agree to indemnify and hold our Company (including our officers, agents, directors, subsidiaries, joint ventures and employees), harmless and not liable to any claim or demand, including reasonable attorneys’ fees, made by other users or third party resulting from or arising out of your violation of this User Agreement, or your violation of any laws or the rights of a third party.


Limitation of Liability

SlipperBuddy is not liable or responsible for the accuracy, completeness, or usefulness of any information, apparatus, product, process or effects disclosed on our Website or other content accessible from and posted on our Website. SlipperBuddy shall, in no event, assume any liability for any incidental, consequential, direct, indirect losses and/or damages whatsoever (including but not limited to loss or corruption of data, loss of profit, loss of goodwill, loss of anticipated savings, business interruption, or any other losses, whether in an action of contract, negligence, or other wrongful actions) arising out of or in connection to the usage of or inability to use the Website, delays, inaccuracies or errors in the information on the Website or in the transmission of the Website, or any information or transactions provided on or over the Website or downloaded or hyperlinked from the Website, or performance of the Content on this Website, even if SlipperBuddy has been advised of the possibility of such damages.


Disclaimer of Warranties

By using our Website, you expressly understand and agree that total responsibility and risk for your usage of the Website are assumed by you. SlipperBuddy does not make any expressed or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regards to the Website, any merchandise, information, or service provided through the Website or on the Internet generally, and SlipperBuddy shall not be liable for any cost or damage arising directly or indirectly from any such transactions. The Website and any software made available on the Website are provided on an “as is, as available” basis. SlipperBuddy makes no warranty or guarantee that (1) the Website will meet your requirements or will always be accessible, (2) the Website will be uninterrupted, timely, secure, error-free or free from computer virus or other invasive or damaging codes, (3) the results that may be obtained from the usage of the Website will be accurate or reliable, (4) the quality of any products, services, information, or other materials purchased or obtained by you through the Website will meet your expectations or fulfil the purpose or effect stated or implied, and (5) any errors in the Website will be corrected. Any content taken, downloaded, uploaded, made available or obtained from the Website is done at your own discretion and risk. It is your sole responsibility to judge the accuracy, completeness, reliability and usefulness of all opinions, advice, services, products and other information provided through the Website or on the Internet generally.


No Agency

No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this User Agreement between the Company and any buyer or seller.



Unless explicitly stated otherwise, any legal notices served to LaDeCh Global Pte Ltd shall be sent via registered mail to LaDeCh Global Pte Ltd, Attention to Customer Support/Privacy Manager, 6001 Beach Road #14-08 Golden Mile Tower Singapore 199589, or by issuing the “Contact Us” form on our website. Should our company need to contact to you, we will send to the email address provided by you during your registration. Notice is deemed to be given 24 hours after the email is sent out unless the sender is notified that the email address is invalid. Alternatively, legal notice may be sent to you via mail to the address provided by you during your registration. In such cases, notice is deemed to be given three days after the legal notice has been mailed out unless otherwise required by law.


Applicable Law and Jurisdiction

By visiting our Website, you agree that the laws and regulations of Singapore, without regards to the principles of conflict of laws, govern this User Agreement, and will govern over any dispute that may arise between you and the Company, and/or with other users or third party.

You also agree that the courts of Singapore will have non-exclusive jurisdiction over any legal actions or proceedings against our Company resulting from, with respect to, or in connection with any disputes over this User Agreement, and disputes between Users and/or third party.



Any provisions stated in this Agreement shall be struck off if held to be invalid or unenforceable. The remaining provisions will still be enforced. Headings used in the Agreement are for reference purposes only and the scope or extent of the section is not limited by the heading. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. Our Company does not guarantee that all breaches of this Agreement will be taken actions against or enforced.

The User Agreement may be amended by us at any time by posting the amendments on our Website with or without prior notice. Except when stated explicitly, all amendments will be effective 14 days after they are posted. This Agreement may not be otherwise amended except in a writing signed by you and us. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

SLIPPERBUDDY © 2021 Managed By LaDeCh Global Pte Ltd (201200018K)